The payment card industry (PCI) has declared war on credit card
fraud. All merchants and service providers that store, process, or transmit cardholder data must comply with 12 core requirements.
Requirement 1: Install and maintain a firewall configuration to protect cardholder data.
A firewall is a
software and/or hardware system or combination of systems that secures a network, protecting it from access by unauthorized
users from inside or outside the network.
In addition, small business computers that interact with credit card
data must also have a third party firewall installed. The Windows Firewall is not adequate. Contact third party vendors
such as Zone Alarm, Norton Utilities, or McAfee.
Requirement 2: Do not use vendor-supplied defaults for system passwords and other security parameters.
Requirement 3: Protect
stored cardholder data.
Keep cardholder data storage to a minimum. The cardholder's credit card number,
name, and expiration can be stored. The full magnetic data and security code (CVV2) CANNOT.
Requirement
4: Encrypt transmission of cardholder data across open, public networks.
You must use strong cryptography and security
protocols such as Secure Sockets Layer (SSL)/Transport Layer Security (TLS) and Internet Protocol Security (IPSEC) to safeguard
sensitive cardholder data during transmission over open, public networks such as the Internet or wireless network.
Requirement 5: Use
and regularly update anti-virus software or programs.
In addition to maintaining current releases
of anti-virus software, implement sound email policies against opening spam mail or unknown attachments, which can conceal
malicious code.
Requirement 6: Develop and maintain secure systems and applications.
One
of the sub-points of this PCI requirement mandates that merchants keep their networks and systems current by installing all
vendor security patches as they are released from software and hardware vendors.
Microsoft routinely sends out security
updates electronically, indicated by an icon in the system tray. All updates must be installed immediately.
Requirement 7: Restrict access
to cardholder data by business need-to-know.
Merchants must limit access to cardholder
data to only those individuals whose job requires such access.
Requirement 8: Assign a unique ID to each person with computer access.
This requirement mandates that every user with access to your network be known and authorized
with a unique user name and password or other authenticating ID such as an electronic thumbprint.
Requirement 9: Restrict physical
access to cardholder data.
Cameras should be installed to monitor sensitive
areas, with audits to correlate with other entries. For example, employee X used a card key to enter the data center. Camera
data verifies that only employee X entered at that time.
If you operate a non-retail business, visitors need to be checked in
and out of the building in a log book which will be kept for at least three months, unless restricted by law. They must be
provided with a badge or wearable temporary access card that makes them easily distinguishable to all personnel.
Strict
control are required on the storage of paper and electronic media, computers, networking and communications hardware, telecommunication
lines, paper receipts, paper reports, and faxes that contain cardholder data.
Requirement
10: Track and monitor all access to network
resources and cardholder data.
Logging mechanisms and the ability to track user
activities are critical. The presence of logs in all environments allows thorough tracking and analysis if something does
go wrong. Determining the cause of a compromise is very difficult without system activity logs.
Tracking logs should be able
to piece together every single action taken by anyone on the network and be saved for at least one year.
Requirement 11: Regularly
test security systems and processes.
Requirement 12: Maintain a policy that addresses information security.